Page 49 - Year 11 Knowledge Organiser

Health & Social Care: Component 2A Task 2: 4 of 11 Health & Social Care: Component 2A Task 3: 5 of 11

Task 3 Details
2. Voluntary Care Task Description Produce a report on the barriers an individual could face when accessing services in health or social care and provide suggestions of how these could be
Section Details overcome.

Provided by community groups, faith-based organisations, charities. Report 1. Barriers the specified individual may face when accessing services.
Voluntary Care Helps with household tasks, personal care, companionship, socialisation, and practical help. Requirements 2. Realistic suggestions for how the services could minimise or remove each barrier.
Reasons to support each suggestion.
3.
Example: Age UK offers day centres and practical help for older people.
Top Tips for Task 1. Show the links between the circumstances the individual faces and the barriers they have.
2. Include relevant and appropriate ways in which the services could reduce or remove the barriers for your individual.
Marking Criteria 4 mark bands.

1. Physical Barriers Details
3. Informal Care Physical Barriers Barriers that make it difficult for people to get into and around buildings providing health and social care services.
Section Details Definition
Informal Care Given by partners, friends, relatives, neighbours. Types of Physical Steps at entrances, buildings with multiple floors, small and cramped toilet facilities, no car parking or distant parking, uneven pavements and floors, narrow
Barriers doorways and corridors, busy or cluttered walkways, inaccessible toilets with low seats and no grab bars.
Helps with household tasks, personal care, companionship. Effects of Physical Particularly affect those with reduced mobility or visual impairments.
Barriers
Can prevent loneliness by providing companionship. Minimizing Physical Provide parking spaces close to the entrance, install ramps or stair lifts, maintain even pavements and floors, ensure wide enough doorways and corridors for
Barriers wheelchair access, book appointments for less mobile patients at less busy times, install larger toilet facilities with higher seats and grab bars, use hoists to help
move physically disabled patients safely.

2 Sensory barriers Details
Sensory Barriers Barriers that affect people with a sensory impairment, making it difficult to access services and information.
Definition
Types of Sensory Visual difficulties: small text, hard to read signs or maps, colour-coded signs, screens showing patient names.
Barriers Hearing difficulties: noisy and dark reception areas, telephone booking systems, difficulty hearing instructions or medical terms.
Effects of Sensory Make it difficult to get to a service, receive information clearly, or understand instructions.
Barriers
Overcoming Visual: Use large print leaflets, make signs bigger, design signs for colour blindness, use audio announcements.
Sensory Barriers Hearing: Quiet and well-lit areas, alternative booking methods, use of British Sign Language (BSL) interpreters, communication cards, hearing loops.