Page 52 - Year 11 Knowledge Organiser

Health & Social Care: Component 2B Task 1: 8 of 11

Task 1 Top Tips
How skills are demonstrated by professionals in the health and social Look carefully at which skills, attributes and values have been chosen and
care sector. make sure that you focus on them.
How attributes are demonstrated by professionals in the health and Avoid general comments.
social care sector.
How values are demonstrated by professionals in the health and social Think hard about how the skills, attributes and values given can be
care sector. demonstrated when supporting or caring for an individual.
Reasons why skills, attributes and values are important when caring for Remember to think carefully about the reasons why skills, attributes and
an individual. values are so important.

1. Skills
Skill Description Examples
Problem Solving Problem solving skills allow a person to work out the cause of a problem Doctors use problem solving to determine
and find ways to overcome it. These skills can help care professionals what's wrong with a patient and develop a
handle difficult or unexpected situations. It involves assessing a person's treatment plan.
needs and working out the best way to help them.
Observation Observation skills refer to a person's ability to pay attention to what's Monitoring a person's condition, noticing
going on around them and notice changes. This is crucial for monitoring physical symptoms and adjusting care
a person's condition and making necessary adjustments in care. accordingly.
Dealing with It's important for care professionals to keep calm during difficult Dealing with a person showing challenging
Difficult Situations situations. This includes dealing with challenging behaviour and behaviour, delivering bad news, and ensuring
delivering bad news while remaining sensitive and compassionate. everyone is kept safe.
Organisation Organisational skills involve planning time and workload effectively. Care Helping an elderly person take their
professionals need to keep files and paperwork organised and reduce medication on time, keeping files organised,
the likelihood of problems occurring during the caring process. and accessing information quickly.